Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. Simply mail you item back to us and we will take care of the rest. You can return your product for a different item or receive a refund to the original payment method. US exchanges will be shipped to you FREE of charge.

Please note the following exceptions to our return and refund policy:
    ⁃    Returned items must be in new condition. There must be no visible signs of wear or use.
    ⁃    Shipping costs will not be refunded.

To initiate a return, please complete the following steps:
    ⁃    Simply use the “chat with us” feature on website or email us at andrea@strych9.co.
    ⁃    Include the name or number associated with your order, and let us know which items you would like to return or exchange.
    ⁃    If you are exchanging you items, let us know which replacements you would like. Make sure it’s in stock on our website.

Additional Information:
    ⁃    Refunds or exchanged will be sent 1-2 business days after we receive the returned item.
    ⁃    Please contact us via the “chat with us” feature or andrea@strych9.co if you have any further questions.

Thanks for supporting a small family business!