Please note the following exceptions to our return and refund policy:
⁃ Returned items must be in new condition. There must be no visible signs of wear or use.
⁃ Shipping costs will not be refunded.
To initiate a return, please complete the following steps:
⁃ Simply use the “chat with us” feature on website or email us at firstname.lastname@example.org.
⁃ Include the name or number associated with your order, and let us know which items you would like to return or exchange.
⁃ If you are exchanging you items, let us know which replacements you would like. Make sure it’s in stock on our website.
⁃ Refunds or exchanged will be sent 1-2 business days after we receive the returned item.
⁃ Please contact us via the “chat with us” feature or email@example.com if you have any further questions.
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